A Message from St Andrew’s Community Network

Christmas can be a joyful time, but for many it can also be overwhelming, especially during a financial or personal crisis.
While our team takes a short break, your wellbeing matters deeply to us. This page has been designed to make sure you can still access the help you need, when you need it.

We look forward to welcoming you back when our services reopen on Monday 5th January, 2026.

If you need immediate help, please reach out to one of the services listed above.

You are not alone this Christmas.

Christmas Support – Help for You Over the Christmas Period

Even though St Andrew’s Community Network and North Liverpool Foodbank take a short break over Christmas, you are not alone. Support is still available across Liverpool for anyone facing crisis, hunger, money worries, or emotional distress during this period.

This page brings together the key places you can turn to for help until our normal services reopen.

When We Are Closed

North Liverpool Foodbank and St Andrew’s Community Network services will be closed from:
📅 12 noon, Wednesday 24th December
🕓 Services resume on: Monday 5th January

During this time, our team is not able to issue vouchers or provide direct advice. However, partners across the city continue to operate, and emergency support remains available.

Urgent Food Support

🍞 Alternative Food Support in Liverpool

Several community organisations offer food support over the Christmas period. Availability may vary, so please check directly with each venue.

The best place to check what is available near you is the Feeding Liverpool Community Food Space map here 🌐

If you are unable to access any of the above and are in immediate hardship, please see the crisis support section below.

Free Christmas Day community event hosted at Emmaus Merseyside in their coffee shop/community hub, aimed at people who may otherwise be spending Christmas alone.
 
Event details:
 
      •     What: Free Christmas Day breakfast & community gathering
      •     When: 25th December, drop in anytime between 11:00am–1:30pm
      •     Where: The Hub, Emmaus Merseyside (onsite coffee shop)
      •     Cost: Free – no booking or referral needed
 
There will be hot breakfast food, tea and coffee, board games, music, and a warm, friendly space to relax and chat. The event is open to companions and local community members, particularly older adults or anyone feeling isolated over the Christmas period.
 
The event will be hosted by Emmaus staff and volunteers in a supportive, informal environment.
 
More details can be found here.

Debt & Welfare Advice

Although the St Andrew’s debt and welfare benefits team is closed, other local support remains available:

Alternatively, if you are able to wait until we re-open on Monday 5th January 2026, please call us and leave a message or email us here.


North Liverpool Foodbank

The following Foodbanks will be open in the week following Christmas:

  • All Saints – Thursday 1st January 2026 
  • St Andrews –  Friday 2nd January 2026
  • St Paul’s –  Friday 2nd January 2026  

All North Liverpool Foodbanks will resume normal service from Monday 5th January.


Crisis Support

If you or someone you know is in crisis, struggling to cope, or at risk, please reach out immediately. Help is available every single day over Christmas.

🔥 Emergency Financial Crisis

  • Liverpool Citizens Support Scheme
    Support for emergencies such as fuel, food or essential items.
    🌐 liverpool.gov.uk/lcss
    ☎️ 0800 456 1523

  • ELAS – Emergency Limited Assistance Scheme (Sefton Residents Only)
    🌐 ELAS Link


 

Mental Health & Emotional Support

💬 Someone to Talk To

  • Samaritans (24/7)
    ☎️ 116 123
    🌐 samaritans.org

  • Shout Crisis Text Line
    Text SHOUT to 85258

  • YPAS (for young people)
    🌐 ypas.org.uk

  • Urgent NHS Mental Health Crisis Line (Liverpool)
    ☎️ 0800 145 6570 (24/7)


 

Support for Families & Children

    • Children’s Services / Social Care
      ☎️ 0151 233 3700 (Mon–Fri)
      ☎️ 0151 233 3700 (Emergency Duty Team evenings/weekends)

    • Liverpool Domestic Abuse Service (24/7)
      ☎️ 0151 263 7474

    • Childline
      ☎️ 0800 1111

Fuel, Heat & Cost-of-Living Help

      • Warm Spaces Across Liverpool
        Many remain open over Christmas week.
        🌐 warmwelcome.uk

Setting our communities free from poverty.

Charity Details

Charity Number: 1105307

Company Number: 4918017

Office Hours

Monday - Friday

9am - 4pm

Contact Info

St Andrews Community Network is Authorised & Regulated by the Financial Conduct Authority No. 692452 

© 2025 St Andrew’s Community Network